Thursday, November 28, 2019
Business Communication Trends
Communication is a prerequisite for organizational success. If communication in an organization has mistakes, the organization could suffer substantial losses due to wastage of valuable resources such as time, goodwill, employee efforts etcetera.Advertising We will write a custom essay sample on Business Communication Trends specifically for you for only $16.05 $11/page Learn More Business communication is among the most dynamic forms of communication due to the mere fact that businesses are aimed at profit maximization, and any change towards more effective communication would make a business achieve this goal. In the contemporary society, businesses are changing their forms of communication to keep in pace with changes in technology. I have personally experienced and witnessed most of the contemporary trends in business communication in my workplace. Communication is particularly crucial in the day-to-day running of a business. The need for effective c ommunication in the day-to-day running of a business is due to the fact that a business may have a number of workers and clients who will need specific information at certain times in order for them to play their roles in the business. In order to work on something during the day-to-day running of a business, stakeholders need to be involved in decision making and action taking. This need will necessitate that these people be informed of a meeting in advance so that they plan for the meeting. The stakeholders will, in most cases, be separated by space and thus the achievement of effective communication will prove to be difficult without the use of reliable communication tools. Thus effective and reliable tools such as email or text messaging to convene the meeting will be necessary. Some tools of communication are also critical in the running of the day-to-day activities of an organization because they provide evidence of transactions (Bates, 2010, p. 1). For instance, correspondenc es between an organization and a customer could be used as an evidence of a transaction in case a misunderstanding arises.Advertising Looking for essay on business communication? Let's see if we can help you! Get your first paper with 15% OFF Learn More Communication is also important in the day-to-day running of a business because it ensures that employeesââ¬â¢ efforts are properly coordinated. This results in effectiveness of the operations of the business because there will be no cases of duplications and repetitions. In the recent past, people in businesses used to communicate via letters sent by post. Communication within the business or organization was mainly done by the use of paper memos. Minutes of meetings used to be documented in paper form and delivered by hand or mail to the person they concern. Nowadays, communication has been completely changed by the use of technology. E-mails have substituted virtually all the former forms of communication such as letters, memos and minutes. Emails are now, increasingly, used in businesses and organizations to send letters, memos and they are even to send minutes of meetings in which a soft copy of the minutes is emailed as an attachment to respective recipients (Hunt, 2010, p. 1). Also among the main changes to business communication is teleconferencing in which people hold a meeting by the use of their phones while in remote locations. Also similar is the use of videoconferencing for holding meetings in which the members can see each other in a video device. Businesses and professionals are also using social networking sites in carrying out their day-to-day activities. This is achieved by the sending of private messages on the social networking sites such as Facebook, Twitter and MySpace. This is common with media houses that are increasingly using the social networks to reach their clients. Professionals and business people are also making use of blogs on the internet to look for customers and consultants (Ober, 2009, p. 37). The blogs also give their visitors a chance to post comments and messages to a given business, organization, or individual. Although the contemporary change in the trends in communication has resulted in more effective communication, they also have their shortfalls. For instance, not everyone is technology-savvy, and thus an assumption by a sender of a message that the receiver is familiar with technology may have undesirable effects. Additionally, the tools of teleconferencing and video conferencing require effective planning for them to be successful.Advertising We will write a custom essay sample on Business Communication Trends specifically for you for only $16.05 $11/page Learn More The contemporary trends in business communication have seen the use of a variety of technology tools in day-to-day communication. There a numerous messages that have come as a result of the use of these technology tools. Some of the se messages are stated in the discussion above and they include email messages, text messages and even private messages sent on social networking sites. As evidenced from the discussion above, communication is a an important part of any business. Without communication, most businesses will, perhaps, be brought to a halt. The business community has thus been exploring ways in which to effectively communicate during their day-to-day activities. From the discussion, the business community owes the contemporary effectiveness in communication to technology. This is because most of the changes that have taken place in communication over the years have been enabled by the presence of technology tools. The tools include the aforementioned messages such as emails, text messages, and facilities such as teleconferencing, video conferencing, and the like. Business people who have not yet embraced the change in business communication should therefore ensure that they research on how they can use technology tools to make their communication effective. Reference List Bates, S. (2010). Workplace Communication Trends for 2010. Web. Hunt, J. (2010). Current Trends in Business Communication. Web. Ober, S. (2009). Contemporary Business Communication (7th Ed). New York. Wadsworth Publishing.Advertising Looking for essay on business communication? Let's see if we can help you! Get your first paper with 15% OFF Learn More This essay on Business Communication Trends was written and submitted by user Gideon Holcomb to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here. Business Communication Trends Introduction Business communication is the communication that deals with promotion of a product. In this sense a product may be anything a company or an organization produces including its services. It may also include the organization itself. The relay of communication within the business or the organization can also deal with legal issues.Advertising We will write a custom essay sample on Business Communication Trends specifically for you for only $16.05 $11/page Learn More Business communication therefore means the passing of information from one end of a supply chain to another. This means that communication can also be between the consumer and the manufacturer. Communication in the work place should be effective such that good communication skills are enhanced. This work reviews the role, effects, and the trends of business communication in a business environment. The Role of Business Communication in the Work Place Good interpersonal and communicat ion skills can make a personââ¬â¢s career prosper. Employers and workers are known to benefit from top-notch communication skills. Effective communication skills bring about good rapport by establishing familiarity. Establishment of familiarity brings about trust with clients and co-workers and not forgetting the rivals. Business communication helps in solving conflicts within and outside the organization. A manager who has effective communication skills will always be tactful in dealing with disagreements. It is quite agreeable that when conflicts are handled tactfully by managers or workers, there will be no addition of ripples to the turmoil. It should be understood that in the first place, miscommunication is the reason that creates conflict. When good communication strategies are employed by the staff of the organization, team members will always get along smoothly thereby increasing the productivity of the business. Communication also finds its place during meetings (Fieldi ng, 2006). An employee may be required by their company to attend and participate in different meetings. This means that communication skills must be employed to bring about productivity. One of the reasons why communication skills are inevitable is that it enhances the exchange of ideas and strategic decisions (Harris, Brewster, Sparrow, 2004). This can also be useful during business negotiations especially when dealing with arguments. It is worth noting that effective communication does not only imply to verbal relay of messages. It also entails good listening skills. This is also an essential part of communication because it includes taking notes of the decisions made by a particular panel of business associates during business meetings.Advertising Looking for essay on business communication? Let's see if we can help you! Get your first paper with 15% OFF Learn More It is important to note that business communication plays an important role in an organizationââ¬â ¢s day to day operations. These operations include checking e-mails and replying to all messages that are important in the functions of the business. Communication is also vital in inquiring from customers during such operations as research (Fielding, 2006). Modern methods of communication such as company websites are important sources of information to both existing and potential customers and the public at large. The Trends of Business Communication in the Work Place The trends of contemporary business communication in many organizations are partly enhanced by the advancing in technology. This is to say that business communication is evolving from the archaic methods such as writing letters to the use of modern methods such as video conferencing. In the olden days, business meetings would often be face-to-face thereby ending with handshakes. The use of electronic gadgets coupled with new innovations of software programs that continually enter the market to enhance relay of messag es within and outside organizations is the current trend of business communication in many business organizations. Such devices include wikis, personal digital assistants together with teleconferencing which aid organizations to relay strategic information and decisions from one department to another. Effective Communication at the Work Place Effective communication at the work place is meant to decrease employee turnover and also decrease their absenteeism. If effective communication is provided to customers, more customers will be less dissatisfied due to effective customer care services. There will also be lower product defeat rates such that the employees will be more focused on the business objectives. Effective communication in a business environment also prevents the stifling of business innovation (Harris, Brewster Sparrow, 2004). When employees are kept informed on matters concerning their jobs, they will feel that they are being listened to by their managers. The effectiv eness of interpersonal skills of supervisors is meant to cause an imparting breakdown in communication of the organization (Fielding, 2006). This is because departments cannot be isolated from each other as long as they belong to the same organization. Therefore, the organizationââ¬â¢s communication assessment survey park can be used to judge the level of effectiveness of communication between the workers and the managerial team. Conclusion In conclusion, business communication is the relay of messages from one employee, organization, department or office to another. Effective business communication usually helps in increasing productivity of the business because it relays ideas and decisions. Effective communication also helps in solving conflicts and restoring peace to an otherwise turbulent situation within a business organization.Advertising We will write a custom essay sample on Business Communication Trends specifically for you for only $16.05 $11/page Learn More Currently, there is a particular trend in business communication such that communication is moving from the old types of face-to-face meetings to the utilization of modern technologies such as conferencing. The main point to note here is that effective communication forms part of the backbone of business operations. Reference List Fielding, M. (2006). Effective Communication In Organizations: Preparing Messages That Communicate. Ed. 3. Cape Town: Juta Co. (Pty) Ltd. Harris, H., Brewster, C., Sparrow, P. (2004). International Human Resource Management. London: Chartered Institute of Personnel Development. This essay on Business Communication Trends was written and submitted by user Lilian Rodriguez to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment
Note: Only a member of this blog may post a comment.